Business Solution: Sales Management
Your job requires instant access to sales and marketing data on the fly: sales by territory; profitability by client; sales rep performance data. Your IT staff is stretched to the limit and can’t accommodate your growing needs for the info that fuels the sales department’s success. What can you do?
Consider our DecisionCentric business intelligence software. Sales executives like you can pull the data needed—even from disparate databases—into one, easy-to-read report to answer your most pressing business questions.
Top Ten Customers
PROBLEM: Every day, you run reports from the standard report library in your Customer Relationship Management (CRM) system. Everyday, those reports seem to create more new questions than they answer. You need answers fast—faster than it takes IT to work your ad-hoc requests into their schedule. You know the drill—you place your request, a day or two later IT gives you exactly (from a technical standpoint) what you asked for—but not what you really needed. And the question was so simple—perhaps, “Who are my top ten customers and how profitable is each?” You’re frustrated, IT is frustrated, and you start over... but now so much time has gone by the report is no longer relevant. Worse yet, delay has squandered yet another sales opportunity.
SOLUTION: With DecisionCentric Business Intelligence Software, you can access data and create ad-hoc reports yourself, according to your schedule, without IT support. View tables and fields from multiple databases—even disparate databases—right at your workstation. Pull data from all of them in the same “Request” for information, just as though they are all from the same database. When you run your DecisionCentric request, you create a “Result Set” from which you can now produce and publish the following formats: Report; Data Cube, Excel, Calendar, XML, Raw Data. Moreover, you can post or email the results anywhere, or export them as PDF, RTF, TIFF, HTML, TXT, DBF, XLS or CVS files.